Returns Policy

We want you to be happy with your purchase and understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

• You may return or exchange any book or non-book item in its original condition for a full refund (excluding shipping cost) within 30 days of receiving your order.
• We will not accept returns without a receipt.
• Special order items that are not usually carried and have been ordered specifically at your request may not be returned, unless the item is incorrect or arrives damaged. 
• You may return or exchange any book or non-book item in its original condition for a full refund (excluding shipping cost) within 30 days of receiving your order. Please enclose a copy of your receipt and direct your parcel to:

• If you receive your order and find an item to be missing, incorrect, or damaged, please contact Ampersand at ampersand@wab.org within 7 days. We will address and resolve the issue as quickly as possible.